09:08 22 June 2013
For the last several years, many people have been making PPI claims. This relates to mis-sold PPI, as many people are asking for a refund from the banks or lending institutions.
Some of these people were informed that their claim has been rejected. What are the things that you’re going to do if such a thing happens to you?
First, keep in mind that the letter from your bank saying your claim is rejected isn’t final. You could make an appeal if you think that a refund is due to you. Before making an appeal, make sure first that you have a case.
You would be entitled to a refund if:
Since your claim has been denied, your next step would be to contact the Ombudsman who will review your case.